feedback

Everything about salon business and beauty industry See all articles

reviews
online reviews
Business
feedback
Customer feedback
loyalty
rewards
referrals
Marketing
Loyalty program
retention
Management
referral marketing
Customer Service
Coronavirus
Covid-19
Customer reviews
Client relationship management
Staff
Rewards program
Customer retention
Holiday season
salon management
salon business
salon and holidays
Chatbots
Salon bot
Automation
Referral program

What is a Net Promoter ScoreÂź and Why Does My Small Business Need to Use it?

Learn what a Net Promoter ScoreÂź (NPSÂź ) is, how to calculate it and why you should use it, even if yours is a small business.

feedbackcustomer feedback

Hrachuhi Arakelyan

Feb 11, 2021 · 7 min read