Customer feedback

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What is a Net Promoter ScoreÂź and Why Does My Small Business Need to Use it?

Learn what a Net Promoter ScoreÂź (NPSÂź ) is, how to calculate it and why you should use it, even if yours is a small business.

feedbackcustomer feedback

Hrachuhi Arakelyan

Feb 11, 2021 · 7 min read

20 Customer Satisfaction Survey Questions for 2021

Customer surveys help to collect information on customer satisfaction level. Here are 20 amazing customer satisfaction questions to include in your survey.

customer feedbackLoyaltyBusiness

Lilit Nersisyan

Feb 4, 2021 · 3 min read

A Comprehensive Guide to Salon Customer Feedback | How Clients Choose a Salon or Spa

How to collect feedback from your salon clients, how to process it, and how to use it to empower your business development strategies.

Customer feedbackManagementMarketing

Lilit Nersisyan

Sep 18, 2019 · 18 min read